.ops-simulator-card {
  position: relative;
  overflow: visible;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

.ops-simulator {
  --ops-navy: #202a3e;
  --ops-ink: #202735;
  --ops-muted: #6d7787;
  --ops-line: #dfe5eb;
  --ops-canvas: #eef2f5;
  --ops-green: #4dbd82;
  --ops-red: #e65454;
  --ops-amber: #e7a23b;
  --ops-focus-delay: 450ms;
  --ops-focus-duration: 1350ms;
  position: relative;
  min-height: 720px;
  color: var(--ops-ink);
}

.ops-app {
  position: relative;
  overflow: hidden;
  min-height: 610px;
  border: 1px solid #d7dee6;
  border-radius: 10px;
  background: var(--ops-canvas);
  box-shadow: 0 18px 44px rgba(35, 49, 70, .14);
}

.ops-result-stage {
  min-height: 610px;
  display: grid;
}

.ops-result-gate {
  min-height: 610px;
  display: grid;
  place-items: center;
  padding: 42px 24px;
  border: 1px solid #d7dee6;
  border-radius: 12px;
  background:
    radial-gradient(circle at 12% 12%, rgba(77, 189, 130, .16), transparent 31%),
    radial-gradient(circle at 88% 88%, rgba(47, 134, 232, .15), transparent 34%),
    #f4f7fa;
  box-shadow: 0 18px 44px rgba(35, 49, 70, .12);
}

.ops-result-card {
  width: min(100%, 680px);
  display: grid;
  justify-items: center;
  padding: clamp(28px, 5vw, 48px);
  border: 1px solid #dce4eb;
  border-radius: 18px;
  background: rgba(255, 255, 255, .97);
  text-align: center;
  box-shadow: 0 22px 65px rgba(28, 42, 61, .14);
}

.ops-result-card.compact { width: min(100%, 520px); }
.ops-result-card.success { border-color: #b9dec8; }
.ops-result-card.error { border-color: #efc4c0; }

.ops-result-spinner,
.ops-result-icon {
  width: 48px;
  height: 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 17px;
  border-radius: 50%;
}

.ops-result-spinner {
  border: 4px solid #dce7f4;
  border-top-color: #2f86e8;
  animation: ops-result-spin .8s linear infinite;
}

.ops-result-icon {
  background: #e8f7ef;
  color: #18764d;
  font-size: 24px;
  font-weight: 1000;
}

.ops-result-card.error .ops-result-icon {
  background: #fff0ef;
  color: #b42318;
}

.ops-result-eyebrow {
  margin: 0 0 8px !important;
  color: #3972b5 !important;
  font-size: 11px;
  font-weight: 950;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.ops-result-card h2 {
  margin: 0;
  color: #1f2a3d;
  font-size: clamp(24px, 4vw, 34px);
  line-height: 1.16;
  letter-spacing: -.025em;
}

.ops-result-card > p:not(.ops-result-eyebrow) {
  max-width: 540px;
  margin: 13px 0 0;
  color: #667085;
  font-size: 14px;
  line-height: 1.6;
}

.ops-result-score {
  width: 142px;
  height: 142px;
  display: grid;
  place-content: center;
  margin: 4px 0 22px;
  border: 8px solid #cdebd9;
  border-radius: 50%;
  background: #f4fbf7;
  box-shadow: inset 0 0 0 1px #add9bf;
}

.ops-result-card.error .ops-result-score {
  border-color: #f2d0cc;
  background: #fff8f7;
  box-shadow: inset 0 0 0 1px #ecc1bc;
}

.ops-result-score strong {
  color: #147a45;
  font-size: 38px;
  font-weight: 1000;
  line-height: 1;
  letter-spacing: -.04em;
}

.ops-result-card.error .ops-result-score strong { color: #a53a31; }
.ops-result-score span { margin-top: 7px; color: #64748b; font-size: 10px; font-weight: 900; text-transform: uppercase; }

.ops-result-metrics {
  width: 100%;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin-top: 24px;
}

.ops-result-metrics > div {
  min-width: 0;
  padding: 15px 10px;
  border: 1px solid #e1e7ed;
  border-radius: 11px;
  background: #f8fafc;
}

.ops-result-metrics strong,
.ops-result-metrics span { display: block; }
.ops-result-metrics strong { color: #243148; font-size: 18px; }
.ops-result-metrics span { margin-top: 4px; color: #738095; font-size: 9px; font-weight: 900; letter-spacing: .035em; text-transform: uppercase; }

.ops-result-meta {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 7px 16px;
  margin-top: 16px;
  color: #718096;
  font-size: 11px;
}

.ops-result-meta strong { color: #46556d; }

.ops-result-action {
  min-height: 44px;
  margin-top: 24px;
  padding: 0 20px;
  border-radius: 8px;
  background: #2f86e8;
  color: white;
  box-shadow: 0 9px 22px rgba(47, 134, 232, .22);
  font-size: 13px;
  font-weight: 900;
}

.ops-result-action:hover { background: #2676cf; }
.ops-result-action:focus-visible { outline: 3px solid rgba(47, 134, 232, .32); outline-offset: 3px; }
.ops-result-card > small { max-width: 450px; margin-top: 11px; color: #7a8697; font-size: 10px; line-height: 1.45; }

@keyframes ops-result-spin { to { transform: rotate(360deg); } }

.ops-chrome-browser {
  position: relative;
  z-index: 8;
  overflow: hidden;
  border-bottom: 1px solid #c9d1c6;
  background: #dcebd7;
  color: #3f4941;
  font-family: Arial, sans-serif;
}

.ops-chrome-tabs {
  min-height: 34px;
  display: flex;
  align-items: end;
  gap: 8px;
  padding: 5px 12px 0;
}

.ops-chrome-window-controls { display: flex; gap: 6px; padding: 0 6px 10px 0; }
.ops-chrome-window-controls i { width: 10px; height: 10px; border-radius: 50%; background: #ef5b58; }
.ops-chrome-window-controls i:nth-child(2) { background: #e8bd4d; }
.ops-chrome-window-controls i:nth-child(3) { background: #58b968; }
.ops-chrome-tab {
  width: min(250px, 35vw);
  min-height: 29px;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 12px;
  border-radius: 9px 9px 0 0;
  background: #f5faf2;
  font-size: 11px;
  font-weight: 700;
}
.ops-chrome-tab b { color: #2d8fd8; }
.ops-chrome-tab span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ops-chrome-tab i { margin-left: auto; font-style: normal; }
.ops-chrome-new-tab { padding: 0 0 8px; font-size: 18px; }
.ops-chrome-address-row {
  min-height: 42px;
  display: grid;
  grid-template-columns: auto minmax(180px, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 6px 12px;
  background: #f5faf2;
}
.ops-chrome-nav { color: #69736b; font-size: 13px; white-space: nowrap; }
.ops-chrome-address {
  min-width: 0;
  overflow: hidden;
  padding: 7px 12px;
  border-radius: 18px;
  background: #e5eee2;
  color: #4e5950;
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.ops-chrome-address span { margin-right: 8px; color: #5f6c61; }
.ops-chrome-tools { display: flex; align-items: center; gap: 8px; white-space: nowrap; }
.ops-chrome-tools > strong { padding: 5px 8px; border-radius: 13px; background: #bff0b1; color: #2e6630; font-size: 9px; }
.ops-chrome-tool {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 5px 7px;
  border: 1px solid #d7e1d4;
  border-radius: 13px;
  background: white;
  color: #465149;
  font-size: 11px;
}
.ops-chrome-tool small { font-size: 8px; font-weight: 800; }

.ops-tour-shade {
  position: absolute;
  inset: 0;
  z-index: 400;
  width: 100%;
  height: 100%;
  opacity: 0;
  pointer-events: none;
  animation: ops-tour-shade-in var(--ops-focus-duration) cubic-bezier(.22, .7, .24, 1) var(--ops-focus-delay) forwards;
}

.ops-tour-shade-fill { fill: rgba(7, 13, 25, .84); }

.ops-tour-target {
  position: relative !important;
  z-index: 410 !important;
  isolation: isolate;
  outline: 4px solid transparent;
  outline-offset: 4px;
  filter: brightness(1);
  box-shadow: 0 0 0 0 rgba(86, 169, 255, 0), 0 0 0 rgba(0, 0, 0, 0);
  animation:
    ops-tour-target-reveal var(--ops-focus-duration) cubic-bezier(.22, .7, .24, 1) var(--ops-focus-delay) forwards,
    ops-tour-focus 1.55s ease-in-out calc(var(--ops-focus-delay) + var(--ops-focus-duration)) infinite;
}

.ops-walkthrough {
  position: absolute;
  z-index: 420;
  width: min(330px, calc(100% - 28px));
  padding: 17px 18px 16px;
  border: 1px solid rgba(255, 255, 255, .9);
  border-radius: 12px;
  background: white;
  color: #202735;
  box-shadow: 0 26px 75px rgba(4, 12, 27, .42);
  opacity: 0;
  transform: translateY(10px) scale(.985);
  animation: ops-walkthrough-in .42s cubic-bezier(.2, .8, .2, 1) calc(var(--ops-focus-delay) + var(--ops-focus-duration) - 80ms) forwards;
}

.ops-walkthrough-topline {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  margin-bottom: 5px;
}

.ops-walkthrough-topline button {
  padding: 3px 0;
  color: #7a8491;
  font-size: 10px;
  font-weight: 800;
}

.ops-walkthrough h3 { margin: 0 0 7px; font-size: 18px; }
.ops-walkthrough p { margin: 0; color: #566174; font-size: 13px; line-height: 1.5; }
.ops-walkthrough-actions { display: flex; justify-content: flex-end; margin-top: 14px; }
.ops-walkthrough-actions button {
  min-height: 36px;
  padding: 0 15px;
  border-radius: 7px;
  background: #2f86e8;
  color: white;
  font-size: 11px;
  font-weight: 900;
}

.ops-browser-tabs {
  position: relative;
  z-index: 5;
  min-height: 42px;
  display: flex;
  align-items: end;
  gap: 4px;
  padding: 7px 10px 0;
  border-bottom: 1px solid #cfd6de;
  background: #e8edf3;
}

.ops-browser-tabs button {
  min-width: 190px;
  min-height: 35px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 0 14px;
  border: 1px solid transparent;
  border-bottom: 0;
  border-radius: 8px 8px 0 0;
  color: #5d6877;
  font-size: 11px;
  font-weight: 800;
}

.ops-browser-tabs button.active {
  border-color: #cfd6de;
  background: white;
  color: #202735;
}

.ops-browser-tabs button span { color: #2f86e8; font-size: 13px; }

@keyframes ops-tour-shade-in {
  from { opacity: 0; }
  to { opacity: 1; }
}

@keyframes ops-tour-target-reveal {
  from {
    outline-color: transparent;
    filter: brightness(1);
    box-shadow: 0 0 0 0 rgba(86, 169, 255, 0), 0 0 0 rgba(0, 0, 0, 0);
  }
  to {
    outline-color: #fff;
    filter: brightness(1.09) saturate(1.04);
    box-shadow: 0 0 0 9px rgba(47, 134, 232, .96), 0 22px 52px rgba(0, 0, 0, .46);
  }
}

@keyframes ops-tour-focus {
  0%, 100% {
    outline-color: #fff;
    filter: brightness(1.09) saturate(1.04);
    box-shadow: 0 0 0 9px rgba(47, 134, 232, .96), 0 22px 52px rgba(0, 0, 0, .46);
  }
  50% {
    outline-color: #fff;
    filter: brightness(1.14) saturate(1.06);
    box-shadow: 0 0 0 13px rgba(47, 134, 232, .58), 0 24px 58px rgba(0, 0, 0, .5);
  }
}

@keyframes ops-walkthrough-in {
  from { opacity: 0; transform: translateY(10px) scale(.985); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.ops-topnav {
  min-height: 58px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 14px;
  background: #202b32;
  color: white;
}

.ops-calltools-brand {
  min-width: 145px;
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 22px;
  font-weight: 400;
  letter-spacing: -.04em;
}

.ops-calltools-brand-icon {
  width: 31px;
  height: 31px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 2px solid white;
  border-radius: 7px;
  font-size: 16px;
  transform: rotate(-6deg);
}

.ops-verboo-brand {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 126px;
  font-size: 23px;
  letter-spacing: -.04em;
}

.ops-verboo-mark {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  color: white;
  font-size: 34px;
  font-weight: 900;
  font-style: italic;
  transform: skew(-8deg);
}

.ops-brand {
  display: flex;
  align-items: center;
  gap: 9px;
  font-size: 17px;
  font-weight: 900;
  letter-spacing: -.02em;
}

.ops-brand-mark {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 29px;
  height: 29px;
  border-radius: 8px;
  background: linear-gradient(145deg, #58d4c1, #2f86e8);
  color: white;
  font-size: 14px;
}

.ops-topnav-links {
  display: flex;
  min-width: 0;
  align-self: stretch;
  gap: 0;
  overflow: hidden;
}

.ops-topnav-link {
  display: inline-flex;
  align-items: center;
  align-self: center;
  min-height: 34px;
  padding: 0 8px;
  border-radius: 5px;
  color: rgba(255, 255, 255, .62);
  font-size: 10px;
  font-weight: 700;
}

.ops-topnav-link.active {
  background: #2a3449;
  color: white;
}

.ops-topnav-user {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 10px;
  color: rgba(255, 255, 255, .82);
  font-size: 12px;
  font-weight: 700;
}

.ops-user-label {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  gap: 16px;
  padding: 0 12px;
  border: 1px solid rgba(255, 255, 255, .24);
  border-radius: 5px;
  color: rgba(255, 255, 255, .88);
  font-size: 12px;
  font-weight: 800;
}

.ops-user-label b { font-size: 13px; }

.ops-topnav-exit {
  width: 38px;
  height: 38px;
  border-radius: 4px;
  background: #ff443d;
  color: white;
  font-size: 19px;
  font-weight: 900;
}

.ops-leave-btn {
  min-height: 32px;
  padding: 0 12px;
  border-radius: 6px;
  background: #ba3d3d;
  color: white;
  font-size: 11px;
  font-weight: 800;
}

.ops-campaign-bar {
  display: flex;
  align-items: center;
  gap: 14px;
  min-height: 40px;
  padding: 0 16px;
  background: #51c8ba;
  color: white;
  font-size: 12px;
  font-weight: 700;
}

.ops-campaign-bar-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-left: auto;
}

.ops-campaign-state {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 28px;
  padding: 0 11px;
  border: 0;
  border-radius: 18px;
  background: white;
  color: #293239;
  box-shadow: 0 2px 7px rgba(26, 87, 80, .28);
  font-weight: 800;
}

.ops-campaign-state.available {
  color: #293239;
}

.ops-campaign-state b {
  width: 19px;
  height: 19px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: #20c45a;
  color: white;
  font-size: 12px;
}

.ops-auth-screen {
  min-height: 610px;
  display: grid;
  grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr);
  background: white;
}

.ops-email-pane,
.ops-login-pane {
  padding: 46px clamp(28px, 5vw, 70px);
}

.ops-email-pane {
  background: linear-gradient(145deg, #e9f6ff, #f8fbff 58%, #eef3fb);
}

.ops-login-pane {
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.ops-eyebrow {
  margin-bottom: 8px;
  color: #2c8fd6;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.ops-auth-screen h2 {
  margin: 0 0 8px;
  color: #1d2a40;
  font-size: clamp(24px, 3vw, 34px);
}

.ops-auth-screen p {
  margin: 0 0 24px;
  color: #66758b;
  line-height: 1.55;
}

.ops-email-card {
  margin-top: 24px;
  overflow: hidden;
  border: 1px solid #dce6ef;
  border-radius: 12px;
  background: white;
  box-shadow: 0 14px 34px rgba(31, 75, 157, .12);
}

.ops-email-head {
  padding: 13px 16px;
  border-bottom: 1px solid #e6ebf0;
  color: #4d5d72;
  font-size: 11px;
}

.ops-email-body {
  padding: 20px;
  color: #354158;
  font-size: 13px;
  line-height: 1.55;
}

.ops-credentials {
  display: grid;
  gap: 8px;
  margin-top: 16px;
  padding: 14px;
  border-radius: 8px;
  background: #f1f5f9;
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 12px;
}

.ops-primary-btn {
  min-height: 42px;
  padding: 0 18px;
  border-radius: 7px;
  background: #2f86e8;
  color: white;
  font-size: 13px;
  font-weight: 800;
}

.ops-form {
  display: grid;
  gap: 15px;
  width: min(100%, 430px);
}

.ops-form label {
  display: grid;
  gap: 6px;
  color: #4f5b6b;
  font-size: 11px;
  font-weight: 800;
}

.ops-form input,
.ops-form select {
  min-height: 44px;
  padding: 0 13px;
  border: 1px solid #d8dee6;
  border-radius: 6px;
  background: white;
  color: #202735;
  font-size: 13px;
}

.ops-gmail-window {
  min-height: 640px;
  overflow: hidden;
  background: #f6f8fc;
  color: #202124;
  font-family: Arial, Helvetica, sans-serif;
}

.ops-gmail-topbar {
  min-height: 64px;
  display: grid;
  grid-template-columns: auto auto minmax(260px, 1fr) auto;
  align-items: center;
  gap: 16px;
  padding: 0 18px;
  border-bottom: 1px solid #edf0f4;
  background: #f6f8fc;
}

.ops-gmail-menu { color: #4d5156; font-size: 23px; }
.ops-gmail-brand { display: flex; align-items: center; gap: 8px; font-size: 23px; }
.ops-gmail-m {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 26px;
  border-radius: 5px;
  background: linear-gradient(135deg, #4285f4 0 25%, #ea4335 25% 50%, #fbbc04 50% 75%, #34a853 75%);
  color: white;
  font-size: 17px;
  font-weight: 900;
}

.ops-gmail-search {
  width: min(100%, 650px);
  min-height: 46px;
  display: grid;
  grid-template-columns: 26px 1fr auto;
  align-items: center;
  gap: 8px;
  margin-left: 36px;
  padding: 0 16px;
  border-radius: 24px;
  background: #eaf1fb;
  color: #3c4043;
  font-size: 16px;
}

.ops-gmail-tools { display: flex; align-items: center; gap: 14px; color: #3c4043; font-size: 18px; }
.ops-gmail-avatar,
.ops-gmail-sender-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  color: white;
  background: #168a79;
}
.ops-gmail-avatar { width: 34px; height: 34px; font-size: 16px; }

.ops-gmail-body { min-height: 576px; display: grid; grid-template-columns: 190px minmax(0, 1fr); }
.ops-gmail-sidebar { padding: 14px 10px; background: #f6f8fc; }
.ops-gmail-compose {
  min-height: 54px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 20px;
  border-radius: 16px;
  background: #c2e7ff;
  color: #001d35;
  font-size: 14px;
  font-weight: 700;
}
.ops-gmail-compose span { font-size: 22px; }
.ops-gmail-sidebar nav { display: grid; gap: 2px; margin-top: 14px; }
.ops-gmail-sidebar nav > span {
  min-height: 34px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 14px;
  border-radius: 0 18px 18px 0;
  color: #3c4043;
  font-size: 13px;
}
.ops-gmail-sidebar nav > span.active { background: #d3e3fd; color: #001d35; }
.ops-gmail-sidebar nav small { margin-left: auto; }
.ops-gmail-labels { display: flex; justify-content: space-between; margin: 24px 14px 0; font-size: 14px; }

.ops-gmail-inbox,
.ops-gmail-message {
  position: relative;
  overflow: hidden;
  border-radius: 16px 0 0 0;
  background: white;
}
.ops-gmail-inbox-toolbar,
.ops-gmail-message-toolbar {
  min-height: 48px;
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 0 18px;
  border-bottom: 1px solid #edf0f3;
  color: #5f6368;
}
.ops-gmail-inbox-toolbar small,
.ops-gmail-message-toolbar small { margin-left: auto; }
.ops-gmail-mail-row {
  width: 100%;
  min-height: 44px;
  display: grid;
  grid-template-columns: 20px 20px 120px minmax(0, 1fr) 92px;
  align-items: center;
  gap: 10px;
  padding: 0 18px;
  border-bottom: 1px solid #e5e7e9;
  background: #f2f6fc;
  color: #3c4043;
  text-align: left;
  font-size: 12px;
}
.ops-gmail-mail-row.unread { background: white; box-shadow: inset 3px 0 #1a73e8; }
.ops-gmail-mail-row.unread:hover { background: #eef4ff; box-shadow: inset 4px 0 #1a73e8, 0 2px 8px rgba(60,64,67,.18); }
.ops-gmail-subject { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ops-gmail-mail-row time { justify-self: end; font-size: 10px; }
.ops-gmail-message-content { padding: 24px 50px 36px; }
.ops-gmail-message-content h2 { display: flex; align-items: center; gap: 5px; margin: 0 0 22px; font-size: 23px; font-weight: 400; }
.ops-gmail-message-content h2 mark,
.ops-gmail-letter mark { padding: 0 2px; background: #fce8b2; color: inherit; }
.ops-gmail-message-content h2 > span { margin-left: 8px; padding: 4px 7px; border-radius: 5px; background: #e8eaed; color: #5f6368; font-size: 10px; }
.ops-gmail-sender { display: grid; grid-template-columns: 40px minmax(0, 1fr) auto; align-items: center; gap: 12px; color: #3c4043; font-size: 13px; }
.ops-gmail-sender-avatar { width: 38px; height: 38px; background: #4f7ff0; font-size: 24px; }
.ops-gmail-sender small,
.ops-gmail-sender time { color: #5f6368; font-size: 10px; }
.ops-gmail-letter { max-width: 970px; margin-left: 50px; padding-top: 14px; color: #202124; font-size: 13px; line-height: 1.55; }
.ops-gmail-letter p { margin: 0 0 18px; }
.ops-gmail-letter a,
.ops-gmail-letter button { color: #0b57d0; text-decoration: underline; font-weight: 700; }
.ops-gmail-credentials {
  position: relative;
  width: fit-content;
  display: grid;
  gap: 2px;
  margin: 6px 0 18px -8px;
  padding: 16px 12px 10px;
  border: 4px solid #ff321c;
  background: white;
}
.ops-practice-label {
  position: absolute;
  top: -13px;
  left: 8px;
  padding: 2px 7px;
  border-radius: 4px;
  background: #ff321c;
  color: white;
  font-size: 8px;
  font-weight: 900;
  letter-spacing: .05em;
}
.ops-gmail-letter footer { margin-top: 40px; font-size: 10px; line-height: 1.5; }
.ops-email-signature { display: flex; align-items: center; gap: 8px; margin-top: 8px; }
.ops-email-signature span { color: #f08343; font-size: 34px; }

.ops-calltools-login {
  position: relative;
  min-height: 640px;
  display: flex;
  align-items: center;
  gap: clamp(40px, 7vw, 100px);
  padding: 60px clamp(34px, 8vw, 120px);
  isolation: isolate;
  background: url('/static/assets/amess-login-bg.webp') center/cover no-repeat;
  color: white;
}
.ops-calltools-login::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  background: linear-gradient(100deg, rgba(36,213,158,.87), rgba(28,119,191,.82));
}
.ops-calltools-card {
  width: min(45%, 470px);
  min-width: 390px;
  align-self: stretch;
  display: flex;
  flex-direction: column;
  justify-content: center;
  padding: 42px 38px 34px;
  border-radius: 14px;
  background: white;
  color: #233246;
  box-shadow: 0 24px 70px rgba(7,43,71,.22);
}
.ops-calltools-logo { position: relative; display: flex; align-items: center; margin: 0 auto 48px; color: #073852; }
.ops-calltools-logo strong { font-size: clamp(40px, 4.2vw, 58px); font-weight: 400; letter-spacing: -3px; }
.ops-calltools-logo small { align-self: flex-start; margin: 13px 0 0 2px; font-size: 13px; font-weight: 800; }
.ops-calltools-icon {
  width: 62px;
  height: 62px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-right: 10px;
  border: 5px solid #073852;
  border-radius: 15px;
  font-size: 31px;
  transform: rotate(-8deg);
}
.ops-calltools-card .ops-form { width: 100%; gap: 22px; }
.ops-calltools-card .ops-form label { gap: 9px; color: #273649; font-size: 14px; font-weight: 500; }
.ops-ct-input { min-height: 60px; display: grid; grid-template-columns: 42px 1fr; align-items: center; border: 1px solid #d4d8dc; border-radius: 7px; }
.ops-ct-input > span { justify-self: center; color: #a9adb2; font-size: 20px; }
.ops-ct-input input { min-height: 58px; padding: 0 12px 0 0; border: 0; outline: 0; font-size: 15px; }
.ops-ct-input:focus-within { border-color: #3fd898; box-shadow: 0 0 0 3px rgba(63,216,152,.15); }
.ops-calltools-login-btn { min-height: 64px; border-radius: 7px; background: #40d894; color: #063d3e; font-size: 15px; font-weight: 900; }
.ops-ct-forgot { align-self: flex-start; margin-top: 14px; color: #16a768; font-size: 14px; }
.ops-ct-help { margin: 64px auto 0; color: #252b33; font-size: 14px; }
.ops-ct-help span { width: 24px; height: 24px; display: inline-flex; align-items: center; justify-content: center; margin-right: 10px; border-radius: 50%; background: #202124; color: white; font-weight: 900; }
.ops-ct-help u { color: #1688ef; }
.ops-calltools-hero { flex: 1; text-shadow: 0 4px 12px rgba(4,50,81,.24); }
.ops-calltools-hero h2 { margin: 0; color: white; font-size: clamp(48px, 6vw, 78px); line-height: 1.12; letter-spacing: -3px; }
.ops-calltools-hero p { max-width: 620px; margin: 34px 0 0; color: white; font-size: clamp(20px, 2.2vw, 30px); font-weight: 700; line-height: 1.5; }
.ops-alert {
  padding: 10px 12px;
  border: 1px solid #f1b8b8;
  border-radius: 7px;
  background: #fff2f2;
  color: #a52f2f;
  font-size: 12px;
  font-weight: 700;
}

.ops-alert.success {
  border-color: #a9dfc5;
  background: #edf9f3;
  color: #18764d;
}

.ops-dialer-stage .ops-app {
  min-height: 850px;
  border-radius: 0;
  background: #edf2f5;
}

.ops-daily-stats {
  padding: 14px 14px 18px;
  background: #edf2f5;
}

.ops-daily-stats h2 {
  margin: 0 0 10px;
  color: #333b40;
  font-size: 16px;
  font-weight: 500;
  text-align: center;
}

.ops-daily-stat-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
}

.ops-daily-stat {
  min-width: 0;
  min-height: 76px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 10px 6px;
  border-radius: 6px;
  background: white;
  box-shadow: 0 2px 5px rgba(44, 57, 65, .13);
  text-align: center;
}

.ops-daily-stat strong {
  color: #3c4145;
  font-size: 15px;
  font-weight: 500;
  line-height: 1.2;
}

.ops-daily-stat span {
  margin-top: 4px;
  color: #777f84;
  font-size: 9px;
}

.ops-campaigns-layout {
  min-height: 662px;
  display: grid;
  grid-template-columns: 250px minmax(0, 1fr);
  gap: 18px;
  padding: 18px;
  background: #edf2f5;
}

.ops-campaigns-left { min-width: 0; }
.ops-landing-status {
  min-height: 150px;
  display: grid;
  grid-template-columns: 14px minmax(0, 1fr);
  align-items: center;
  gap: 12px;
  padding: 24px 20px 28px;
  border-bottom: 6px solid #d5dde4;
  background: white;
}
.ops-landing-status label { position: relative; display: block; }
.ops-landing-status label > span {
  position: absolute;
  z-index: 1;
  top: -9px;
  left: 14px;
  padding: 0 5px;
  background: white;
  color: #5e6570;
  font-size: 14px;
}
.ops-landing-status select {
  width: 100%;
  min-height: 58px;
  appearance: auto;
  border: 2px solid #424242;
  border-radius: 5px;
  background: white;
}
.ops-landing-status .ops-status-dot { background: #d4dee9; }

.ops-campaigns-left .ops-dialpad {
  min-height: 474px;
  margin-top: 16px;
  padding: 25px 22px 24px;
  border: 0;
  background: white;
}
.ops-dialpad-tabs {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  margin-bottom: 30px;
  color: #c6e8e6;
  text-align: center;
  font-size: 16px;
}
.ops-dialpad-tabs .active { color: #55c6bb; }
.ops-campaigns-left .ops-phone-input {
  min-height: 42px;
  margin-bottom: 21px;
  padding: 0;
  border-bottom: 2px solid #aeb4ba;
  font-family: inherit;
  font-size: 16px;
  letter-spacing: 0;
  text-align: left;
}
.ops-campaigns-left .ops-keypad { gap: 11px 18px; }
.ops-campaigns-left .ops-key {
  width: 50px;
  height: 50px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0;
  border-color: #e2e7ec;
  background: white;
}
.ops-key strong { font-size: 17px; line-height: 1; }
.ops-key small { margin-top: 2px; color: #9aa9bf; font-size: 8px; font-weight: 700; }
.ops-campaigns-left .ops-call-actions { justify-content: space-between; margin-top: 18px; }
.ops-campaigns-left .ops-round-action { background: transparent; color: #8d9399; }
.ops-campaigns-left .ops-round-action.call { width: 58px; height: 58px; background: #55c784; color: white; }

.ops-real-campaign-screen {
  min-width: 0;
  min-height: 626px;
  padding: 27px 25px;
  background: white;
}
.ops-real-campaign-screen h2 {
  margin: 0 0 21px;
  color: #262626;
  font-size: 28px;
  font-weight: 400;
}
.ops-real-table { border-top: 1px solid #dfe3e7; }
.ops-real-row {
  min-height: 52px;
  display: grid;
  align-items: center;
  gap: 10px;
  padding: 0 12px;
  border-bottom: 1px solid #dfe3e7;
  color: #303238;
  font-size: 13px;
}
.ops-campaigns-table .ops-real-row { grid-template-columns: minmax(170px, 2fr) minmax(105px, 1.1fr) 58px 64px 95px; }
.ops-real-row.header { color: #747b85; font-size: 12px; }
.ops-active-check {
  width: 28px;
  height: 28px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: #5ac5b2;
  color: white;
  font-size: 16px;
}
.ops-join-link {
  position: relative;
  justify-self: start;
  padding: 7px 9px;
  border: 2px solid #2f86e8;
  border-radius: 5px;
  background: #edf6ff;
  color: #205fbe;
  font-size: 13px;
  font-weight: 800;
  box-shadow: 0 0 0 4px rgba(47, 134, 232, .12);
}
.ops-queues-section { margin-top: 45px; }
.ops-queues-table .ops-real-row { grid-template-columns: minmax(0, 1fr) minmax(0, .85fr) minmax(120px, .55fr); }
.ops-no-queues {
  min-height: 57px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-bottom: 1px solid #dfe3e7;
  color: #303238;
  font-size: 13px;
}

.ops-campaign-screen {
  min-height: 554px;
  padding: 26px;
  background: var(--ops-canvas);
}

.ops-campaign-screen h2 {
  margin: 0 0 6px;
  font-size: 22px;
}

.ops-campaign-screen > p {
  margin: 0 0 22px;
  color: var(--ops-muted);
  font-size: 13px;
}

.ops-campaign-table {
  overflow: hidden;
  border: 1px solid var(--ops-line);
  background: white;
}

.ops-campaign-row {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(120px, .6fr) 160px;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  border-bottom: 1px solid #edf0f3;
  font-size: 12px;
}

.ops-campaign-row:last-child { border-bottom: 0; }
.ops-campaign-row.header { background: #f8fafc; color: #7a8491; font-size: 10px; font-weight: 900; text-transform: uppercase; }
.ops-campaign-name { font-size: 14px; font-weight: 800; }
.ops-online { color: #188557; font-weight: 800; }
.ops-join-btn { min-height: 34px; border-radius: 6px; background: #2f86e8; color: white; font-size: 11px; font-weight: 800; }

.ops-dialer-layout {
  display: grid;
  grid-template-columns: 225px minmax(0, 1fr) 205px;
  gap: 14px;
  min-height: 514px;
  padding: 0 14px 18px;
  background: #edf2f5;
}

.ops-left-rail {
  padding: 0;
  background: #eef2f5;
}

.ops-status-card,
.ops-dialpad,
.ops-main-panel > section {
  border: 1px solid #e0e5ea;
  background: white;
}

.ops-status-card {
  display: flex;
  align-items: center;
  gap: 11px;
  margin-bottom: 16px;
  min-height: 108px;
  padding: 17px;
  border-bottom: 5px solid #cbd5e1;
}

.ops-status-card.available { border-bottom-color: var(--ops-green); }
.ops-status-card.on-call { border-bottom-color: var(--ops-amber); }
.ops-status-card.post-call { border-bottom-color: var(--ops-red); }

.ops-status-dot {
  width: 10px;
  height: 10px;
  flex: 0 0 10px;
  border-radius: 50%;
  background: #aab2bd;
}

.ops-status-card.available .ops-status-dot { background: var(--ops-green); }
.ops-status-card.on-call .ops-status-dot { background: var(--ops-amber); }
.ops-status-card.post-call .ops-status-dot { background: var(--ops-red); }

.ops-status-card label {
  flex: 1;
  color: #616b78;
  font-size: 11px;
  font-weight: 500;
}

.ops-status-card select {
  min-height: 42px;
  margin-top: 5px;
  padding: 0 11px;
  border: 1px solid #bfc7d0;
  border-radius: 5px;
  background-color: white;
  font-size: 12px;
  font-weight: 500;
}

.ops-dialpad {
  min-height: 390px;
  padding: 24px 18px 20px;
}

.ops-dialpad-title {
  margin-bottom: 15px;
  color: #77818f;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: .08em;
  text-align: center;
  text-transform: uppercase;
}

.ops-phone-input {
  min-height: 40px;
  margin-bottom: 15px;
  padding: 0 10px;
  border: 0;
  border-bottom: 2px solid #dfe5eb;
  border-radius: 0;
  background: transparent;
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 17px;
  letter-spacing: .08em;
  text-align: center;
}

.ops-keypad {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
}

.ops-key {
  width: 46px;
  height: 46px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  margin: auto;
  border: 1px solid #e0e5eb;
  border-radius: 50%;
  background: #f8fafc;
  color: #303948;
  font-size: 15px;
  font-weight: 800;
}

.ops-call-actions {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 18px;
  margin-top: 18px;
}

.ops-round-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: #e8edf2;
  color: #657082;
  font-size: 17px;
}

.ops-round-action.call { width: 52px; height: 52px; background: var(--ops-green); color: white; }
.ops-round-action.hangup { width: 52px; height: 52px; background: var(--ops-red); color: white; }
.ops-round-action.active { background: #202a3e; color: white; }

.ops-main-panel {
  min-width: 0;
  padding: 0;
  background: #edf2f5;
}

.ops-scenario-toolbar {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: end;
  margin-top: 12px;
  padding: 13px;
  border: 1px solid #dfe5eb;
  background: white;
}

.ops-contact-workspace {
  overflow: hidden;
  border: 0 !important;
  background: transparent !important;
}

.ops-contact-tabs {
  display: flex;
  gap: 3px;
  overflow-x: auto;
  background: transparent;
}

.ops-contact-tabs span {
  flex: 0 0 auto;
  min-height: 39px;
  display: inline-flex;
  align-items: center;
  padding: 0 14px;
  border-radius: 5px 5px 0 0;
  background: #e2e7eb;
  color: #a9c4e3;
  font-size: 10px;
  font-weight: 700;
}

.ops-contact-tabs span.active {
  background: white;
  color: #2c83ff;
}

.ops-contact-editor {
  min-height: 250px;
  padding: 20px 16px 18px;
  background: white;
}

.ops-contact-channel-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 44px;
  padding-bottom: 15px;
  border-bottom: 1px solid #e0e5e8;
}

.ops-contact-channel-grid label,
.ops-contact-empty-fields label {
  color: #3c4348;
  font-size: 10px;
  font-weight: 600;
}

.ops-contact-channel-grid label > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 7px;
  margin-top: 8px;
}

.ops-contact-channel-grid input,
.ops-contact-empty-fields input {
  width: 100%;
  min-height: 30px;
  border: 1px solid #d7dde1;
  border-radius: 3px;
  background: white;
}

.ops-contact-channel-grid span { color: #a9b0b4; font-size: 13px; }

.ops-contact-empty-fields {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px 8px;
  padding-top: 15px;
}

.ops-contact-empty-fields label { min-width: 0; }
.ops-contact-empty-fields input { display: block; margin-top: 5px; }

.ops-idle-message {
  margin-top: 9px;
  padding: 8px 10px;
  border-radius: 4px;
  background: #fff2f2;
  color: #a23232;
  font-size: 10px;
  font-weight: 700;
}
.ops-idle-message.success { background: #edf9f3; color: #18764d; }

.ops-contact-sidebar {
  min-width: 0;
}

.ops-contact-summary,
.ops-contact-sidebar > button,
.ops-save-contact {
  width: 100%;
  border-radius: 5px;
  background: white;
  box-shadow: 0 2px 5px rgba(44, 57, 65, .14);
}

.ops-contact-summary { overflow: hidden; margin-bottom: 12px; }
.ops-contact-summary h3 {
  display: flex;
  justify-content: space-between;
  margin: 0;
  padding: 18px 16px;
  border-bottom: 1px solid #e3e6e8;
  color: #30363a;
  font-size: 14px;
  font-weight: 500;
}
.ops-contact-summary > div {
  min-height: 43px;
  display: flex;
  justify-content: space-between;
  align-items: end;
  gap: 8px;
  margin: 0 16px;
  padding: 0 0 7px;
  border-bottom: 1px solid #e1e5e8;
  color: #737b80;
  font-size: 9px;
}
.ops-contact-summary > div:last-child { border-bottom: 0; }
.ops-contact-summary > .ops-contact-summary-details {
  min-height: 0;
  display: block;
  margin: 0;
  padding: 10px 16px 13px;
  border-bottom: 0;
}
.ops-contact-summary-details p {
  margin: 0;
  padding: 8px 0;
  border-bottom: 1px solid #e7ebed;
}
.ops-contact-summary-details p:last-child { border-bottom: 0; }
.ops-contact-summary-details small,
.ops-contact-summary-details strong { display: block; white-space: normal; overflow-wrap: anywhere; }
.ops-contact-summary-details small { margin-bottom: 3px; color: #8a9297; font-size: 8px; font-weight: 800; text-transform: uppercase; }
.ops-contact-summary-details strong { color: #31383c; font-size: 10px; line-height: 1.35; }
.ops-contact-sidebar.populated .ops-contact-summary { box-shadow: 0 3px 12px rgba(34, 87, 75, .18); }
.ops-contact-sidebar > button {
  min-height: 44px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 2px;
  padding: 0 16px;
  color: #30363a;
  font-size: 13px;
  text-align: left;
}
.ops-save-contact {
  min-height: 50px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-top: 12px;
  background: #d8dadd;
  color: #a8abad;
  font-size: 12px;
}

.ops-scenario-toolbar label {
  display: grid;
  gap: 5px;
  color: #717b89;
  font-size: 10px;
  font-weight: 900;
  text-transform: uppercase;
}

.ops-scenario-toolbar select {
  min-height: 38px;
  padding: 0 10px;
  border: 1px solid #d4dbe3;
  border-radius: 5px;
  background-color: white;
  font-size: 12px;
}

.ops-exercise-queue {
  min-height: 64px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-top: 12px;
  padding: 12px 14px;
  border: 1px solid #cfe0dc !important;
  border-radius: 6px;
  background: white !important;
}

.ops-exercise-queue > div {
  min-width: 0;
  display: flex;
  align-items: center;
  gap: 9px;
}

.ops-exercise-queue strong,
.ops-exercise-queue small { display: block; }
.ops-exercise-queue strong { color: #29423e; font-size: 11px; }
.ops-exercise-queue small { margin-top: 3px; color: #71817e; font-size: 9px; }
.ops-live-dot {
  width: 11px;
  height: 11px;
  flex: 0 0 11px;
  border-radius: 50%;
  background: #20c45a;
  box-shadow: 0 0 0 5px rgba(32, 196, 90, .14);
}

.ops-incoming-call {
  min-height: 230px;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 18px;
  padding: 32px;
  border: 1px solid #b6e5dc !important;
  border-radius: 8px;
  background: linear-gradient(135deg, #ffffff, #edfaf7) !important;
  box-shadow: 0 18px 40px rgba(44, 130, 113, .14);
}

.ops-incoming-call-icon {
  width: 68px;
  height: 68px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: #26c978;
  color: white;
  box-shadow: 0 0 0 10px rgba(38, 201, 120, .13);
  font-size: 28px;
  animation: ops-incoming-ring .8s ease-in-out infinite alternate;
}

.ops-incoming-call small { color: #27856f; font-size: 9px; font-weight: 900; letter-spacing: .12em; }
.ops-incoming-call h3 { margin: 5px 0 4px; color: #243b37; font-size: 20px; }
.ops-incoming-call p { margin: 0; color: #6e7f7b; font-size: 11px; }
.ops-incoming-call > b { color: #23a66c; font-size: 11px; }

@keyframes ops-incoming-ring {
  to { transform: scale(1.06) rotate(-4deg); box-shadow: 0 0 0 15px rgba(38, 201, 120, .08); }
}

.ops-call-banner {
  margin-bottom: 12px;
  padding: 20px;
  border-radius: 7px;
  background: white;
  text-align: center;
}

.ops-connected-call-block {
  overflow: hidden;
  border-radius: 7px;
  background: white;
}

.ops-connected-call-block .ops-call-banner { margin-bottom: 0; border-radius: 0; }

.ops-call-banner.dark {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  background: #172135;
  color: white;
  text-align: left;
}

.ops-call-banner h3 { margin: 0 0 5px; font-size: 16px; }
.ops-call-banner p { margin: 0; color: #738093; font-size: 12px; line-height: 1.45; }
.ops-call-banner.dark p { color: rgba(255, 255, 255, .58); }
.ops-call-timer { color: #5bd4c1; font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 25px; font-weight: 900; letter-spacing: .08em; }

.ops-contact-card {
  padding: 16px;
}

.ops-contact-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 14px;
  padding-bottom: 12px;
  border-bottom: 1px solid #edf0f3;
}

.ops-contact-head strong { font-size: 16px; }
.ops-contact-head span { color: #6f7a89; font-size: 12px; }
.ops-contact-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 9px; }
.ops-contact-field { min-width: 0; }
.ops-contact-field small { display: block; margin-bottom: 3px; color: #8a94a1; font-size: 9px; font-weight: 900; text-transform: uppercase; }
.ops-contact-field div { min-height: 34px; display: flex; align-items: center; overflow: hidden; padding: 0 9px; border: 1px solid #dce3e7; border-radius: 4px; background: #fbfcfd; color: #313a49; font-size: 11px; font-weight: 700; text-overflow: ellipsis; white-space: nowrap; }
.ops-prospect-line { margin-top: 14px; padding: 12px; border-left: 4px solid #55c9b8; background: #f0fbf9; color: #35534f; font-size: 13px; font-style: italic; line-height: 1.5; }
.ops-prospect-line small { display: block; margin-bottom: 6px; color: #398477; font-size: 8px; font-style: normal; font-weight: 900; letter-spacing: .08em; }
.ops-prospect-line > span { display: block; }
.ops-prospect-line button {
  display: block;
  margin: 12px 0 0 auto;
  padding: 8px 11px;
  border-radius: 5px;
  background: #247f70;
  color: white;
  font-size: 9px;
  font-style: normal;
  font-weight: 900;
}

.ops-disposition-panel {
  padding: 16px;
}

.ops-disposition-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
  color: #697483;
  font-size: 10px;
  font-weight: 900;
  text-transform: uppercase;
}

.ops-disposition-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 7px;
}

.ops-disposition {
  min-height: 43px;
  padding: 7px 8px;
  border: 3px solid transparent;
  border-radius: 5px;
  color: white;
  font-size: 10px;
  font-weight: 900;
  line-height: 1.2;
}

.ops-disposition.selected { border-color: #101827; box-shadow: 0 0 0 2px white inset; }
.ops-disposition:disabled { opacity: .72; cursor: default; }
.ops-disp-purple { background: #7c3aed; }
.ops-disp-slate { background: #475569; }
.ops-disp-teal { background: #0e8ca7; }
.ops-disp-darkred { background: #8f2323; }
.ops-disp-green { background: #187a43; }
.ops-disp-red { background: #d33e3e; }
.ops-disp-yellow { background: #a65c0d; }
.ops-disp-crimson { background: #6f2020; }
.ops-disp-dkgreen { background: #205c35; }
.ops-disp-brown { background: #76401d; }
.ops-disp-orange { background: #de5b17; }
.ops-disp-pink { background: #c52e73; }

.ops-disposition-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 13px;
  padding-top: 13px;
  border-top: 1px solid #edf0f3;
}

.ops-disposition-note {
  color: #6f7987;
  font-size: 11px;
}

.ops-inline-message {
  margin-top: 10px;
  color: #a23232;
  font-size: 12px;
  font-weight: 800;
}

.ops-inline-message.success { color: #18764d; }

.ops-assistant-launcher {
  position: fixed;
  right: 30px;
  bottom: 92px;
  z-index: 340;
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 46px;
  padding: 0 16px;
  border-radius: 24px;
  background: #202a3e;
  color: white;
  box-shadow: 0 14px 34px rgba(20, 32, 50, .26);
  font-size: 12px;
  font-weight: 900;
}

.ops-assistant-panel {
  position: fixed;
  right: 28px;
  bottom: 148px;
  z-index: 341;
  width: min(390px, calc(100vw - 28px));
  overflow: hidden;
  border: 1px solid #dce3ea;
  border-radius: 14px;
  background: white;
  box-shadow: 0 24px 70px rgba(23, 37, 59, .25);
}

.ops-assistant-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 15px 16px;
  background: #202a3e;
  color: white;
}

.ops-assistant-head strong { display: block; font-size: 14px; }
.ops-assistant-head span { color: rgba(255, 255, 255, .62); font-size: 10px; }
.ops-assistant-close { width: 30px; height: 30px; border-radius: 50%; background: rgba(255, 255, 255, .1); color: white; }
.ops-question-chips { display: flex; gap: 6px; overflow-x: auto; padding: 11px 12px; border-bottom: 1px solid #edf0f3; }
.ops-question-chip { flex: 0 0 auto; min-height: 31px; padding: 0 10px; border: 1px solid #dce4ec; border-radius: 16px; background: #f8fafc; color: #42516a; font-size: 10px; font-weight: 800; }
.ops-chat-thread { display: grid; gap: 9px; max-height: 310px; min-height: 170px; overflow-y: auto; padding: 13px; background: #f7f9fb; }
.ops-chat-message { max-width: 88%; padding: 10px 11px; border-radius: 12px; font-size: 12px; line-height: 1.45; white-space: pre-line; }
.ops-chat-message.user { justify-self: end; border-bottom-right-radius: 3px; background: #2f86e8; color: white; }
.ops-chat-message.assistant { justify-self: start; border: 1px solid #e0e6ec; border-bottom-left-radius: 3px; background: white; color: #354158; }
.ops-show-target { display: inline-flex; margin-top: 8px; min-height: 30px; align-items: center; padding: 0 10px; border-radius: 6px; background: #e8f4ff; color: #246a9f; font-size: 10px; font-weight: 900; }
.ops-chat-form { display: grid; grid-template-columns: minmax(0, 1fr) 40px; gap: 8px; padding: 11px; border-top: 1px solid #e7ebef; }
.ops-chat-form input { min-height: 40px; padding: 0 11px; border: 1px solid #d7dfe7; border-radius: 8px; font-size: 12px; }
.ops-chat-send { border-radius: 8px; background: #2f86e8; color: white; font-size: 18px; font-weight: 900; }

.ops-highlight {
  position: relative;
  z-index: 4;
  outline: 4px solid rgba(255, 179, 53, .95) !important;
  outline-offset: 4px;
  animation: ops-highlight-pulse .8s ease-in-out 3;
}

@keyframes ops-highlight-pulse {
  50% { outline-color: rgba(44, 143, 214, .95); }
}

@media (prefers-reduced-motion: reduce) {
  .ops-tour-shade,
  .ops-tour-target,
  .ops-walkthrough,
  .ops-result-spinner {
    animation: none !important;
  }

  .ops-tour-shade { opacity: 1; }
  .ops-tour-target {
    outline-color: #fff !important;
    filter: brightness(1.09) saturate(1.04);
    box-shadow: 0 0 0 9px rgba(47, 134, 232, .96), 0 22px 52px rgba(0, 0, 0, .46) !important;
  }
  .ops-walkthrough { opacity: 1; transform: none; }
}

@media (max-width: 1100px) {
  .ops-campaigns-layout { grid-template-columns: 230px minmax(0, 1fr); gap: 12px; padding: 12px; }
  .ops-real-campaign-screen { padding: 22px 16px; }
  .ops-real-row { padding: 0 13px; }
  .ops-daily-stat-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .ops-dialer-layout { grid-template-columns: 200px minmax(0, 1fr) 180px; }
  .ops-contact-empty-fields { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .ops-disposition-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
  .ops-result-stage,
  .ops-result-gate { min-height: 520px; }
  .ops-result-gate { padding: 18px 12px; border-radius: 9px; }
  .ops-result-card { padding: 28px 18px; border-radius: 14px; }
  .ops-result-score { width: 122px; height: 122px; margin-bottom: 18px; border-width: 7px; }
  .ops-result-score strong { font-size: 33px; }
  .ops-result-metrics { grid-template-columns: 1fr; gap: 7px; margin-top: 20px; }
  .ops-result-metrics > div { display: grid; grid-template-columns: minmax(90px, auto) 1fr; align-items: center; gap: 10px; padding: 11px 13px; text-align: left; }
  .ops-result-metrics span { margin-top: 0; }
  .ops-result-action { width: 100%; }
  .ops-chrome-address-row { grid-template-columns: auto minmax(100px, 1fr) auto; gap: 6px; padding-inline: 8px; }
  .ops-chrome-nav { display: none; }
  .ops-chrome-tool small,
  .ops-chrome-tools > strong { display: none; }
  .ops-auth-screen { grid-template-columns: 1fr; }
  .ops-email-pane,
  .ops-login-pane { padding: 28px 22px; }
  .ops-gmail-topbar { grid-template-columns: auto auto 1fr; gap: 9px; padding: 0 12px; }
  .ops-gmail-menu,
  .ops-gmail-tools { display: none; }
  .ops-gmail-brand { font-size: 19px; }
  .ops-gmail-search { min-height: 40px; margin-left: 0; padding: 0 10px; font-size: 12px; }
  .ops-gmail-body { grid-template-columns: 1fr; }
  .ops-gmail-sidebar { display: none; }
  .ops-gmail-inbox,
  .ops-gmail-message { border-radius: 0; }
  .ops-gmail-mail-row { grid-template-columns: 18px 76px minmax(0, 1fr); padding: 7px 10px; }
  .ops-gmail-mail-row > :nth-child(2),
  .ops-gmail-mail-row time { display: none; }
  .ops-gmail-subject { font-size: 11px; }
  .ops-gmail-message-content { padding: 20px 16px 30px; }
  .ops-gmail-message-content h2 { flex-wrap: wrap; font-size: 20px; }
  .ops-gmail-sender { grid-template-columns: 36px 1fr; }
  .ops-gmail-sender time { display: none; }
  .ops-gmail-sender-avatar { width: 34px; height: 34px; }
  .ops-gmail-letter { margin-left: 0; font-size: 12px; }
  .ops-gmail-credentials { max-width: 100%; font-size: 11px; }
  .ops-calltools-login { min-height: 680px; display: block; padding: 115px 16px 28px; }
  .ops-calltools-card { width: 100%; min-width: 0; padding: 32px 24px 26px; }
  .ops-calltools-logo { margin-bottom: 32px; }
  .ops-calltools-logo strong { font-size: 42px; }
  .ops-calltools-logo small { margin-top: 9px; }
  .ops-calltools-icon { width: 50px; height: 50px; font-size: 24px; }
  .ops-calltools-hero { display: none; }
  .ops-ct-help { margin-top: 36px; font-size: 12px; }
  .ops-browser-tabs { overflow-x: auto; }
  .ops-browser-tabs button { min-width: 165px; }
  .ops-topnav-links { display: none; }
  .ops-calltools-brand { min-width: 0; margin-right: auto; }
  .ops-campaigns-layout { grid-template-columns: 1fr; padding: 10px; }
  .ops-campaigns-left { display: none; }
  .ops-real-campaign-screen { min-height: 620px; padding: 20px 12px; }
  .ops-real-table { overflow-x: auto; }
  .ops-campaigns-table .ops-real-row { min-width: 720px; }
  .ops-queues-table .ops-real-row,
  .ops-no-queues { min-width: 520px; }
  .ops-campaign-row { grid-template-columns: 1fr; }
  .ops-campaign-row.header { display: none; }
  .ops-dialer-layout { grid-template-columns: 1fr; }
  .ops-left-rail { border-right: 0; border-bottom: 1px solid #dfe5eb; }
  .ops-dialpad { display: none; }
  .ops-daily-stat-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ops-contact-sidebar { display: none; }
  .ops-contact-channel-grid { grid-template-columns: 1fr; gap: 14px; }
  .ops-contact-empty-fields { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ops-scenario-toolbar { grid-template-columns: 1fr; }
  .ops-exercise-queue { align-items: stretch; flex-direction: column; }
  .ops-incoming-call { grid-template-columns: 1fr; text-align: center; }
  .ops-incoming-call-icon { margin: auto; }
  .ops-contact-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ops-disposition-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ops-assistant-launcher { right: 14px; bottom: 82px; }
  .ops-assistant-panel { right: 12px; bottom: 138px; width: calc(100vw - 24px); }
}